Frequently Asked Questions
Everything you need to know about shopping with SCARPA
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express shipping options which deliver within 1-2 business days for domestic orders.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your foot or checking our 'True to Size' fit indicators before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products ethically sourced?
Yes, SCARPA is committed to ethical manufacturing. We partner with certified factories that ensure fair wages, safe working conditions, and sustainable production practices.
Can I track my order in real-time?
Once your order is shipped, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.